This page explains what information is collected when you visit or shop at zoepayne.com, and how it’s used.
Information we collect
When you place an order, we collect the information needed to fulfill it: your name, email address, shipping and billing address, and phone number. We do not collect or store your full card details — payment is processed securely by WooPayments (Stripe), which handles that information directly.
If you browse the site without ordering, basic technical information (such as your IP address and browser type) may be collected automatically for security and site performance.
How we use it
- To process and ship your order, and to contact you about it
- To provide customer support if you reach out with a question or issue
- To send order-related emails (confirmation, shipping updates)
- If you’ve opted in, to send occasional emails about new prints or updates — you can unsubscribe at any time
Who we share it with
We share order information only with the services needed to run the store:
- WooPayments (Stripe) — to process payment securely
- Klaviyo — to send order-related and, if you’ve opted in, marketing emails
- Shipping carriers — to deliver your order
We don’t sell your personal information to anyone.
Cookies
This site uses cookies to keep track of items in your cart and to keep you logged in to your account while you shop. These are necessary for the store to function and don’t track you across other websites.
How long we keep it
Order information is kept for as long as needed for accounting, tax, and customer service purposes.
Your rights
You can ask to see, correct, or delete the personal information we hold about you, or unsubscribe from marketing emails at any time, by emailing [email protected].
Contact
Questions about this policy can be sent to [email protected].